Thanks to advances in engine development and improved simulation of currents inside complex air intake systems, in combination with software optimisation geared towards this, it has been possible to produce a relatively simple and customer-friendly measure.
The objective for the development of the technical measures is still to achieve the applicable emission targets in each case without any adverse effects on the engine output, fuel consumption and performance. However, as all model variants first have to be measured, the achievement of these targets cannot yet be finally confirmed.
Based on these technical measures accepted by the Federal Motor Transport Authority, the necessary service concepts are currently being developed for the EU28 markets concerned. The aim is to implement the required technical update in the first vehicles during a recall from January 2016. According to the current assessment, all measures in the course of the recall for all engine variants will extend over the whole calendar year 2016.
Volkswagen will ensure that the time needed to implement the technical measures is as short as possible for all customers. In addition, Volkswagen will contact all customers and endeavour to consider individual customer needs during the implementation of these measures to avoid any disadvantages for the customer such as possible curbing of their mobility. In connection with this, the Volkswagen brand will thus ensure that all customers are offered appropriate replacement mobility options free of charge.
With these defined measures, technical solutions are already approved for the majority of all Group models affected in Europe with EA 189 engines. At the end of this month, corresponding measures will be presented to the Federal Motor Transport Authority for the 1.2-litre 3-cylinder diesel engine as well.
Based on the approach of the Volkswagen brand, the Group's other brands – Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles – are also planning corresponding measures for their affected vehicles.
In addition, until 31 December 2016, Volkswagen AG is expressly forgoing the right to plea on the grounds of statutes of limitations in respect of any warranty or guarantee claims due to the software installed in vehicles with EA 189 engines, as long as the rights to make any such claims have not already expired. Volkswagen customers will therefore not be disadvantaged by any waiting.
One thing is certain: the vehicles remain technically safe and can therefore be driven on public roads without any limitation.