Service Manager - Skoda Birmingham | UK | Johnsons
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Service Manager - Skoda Birmingham​

Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 31 multi-award winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 12 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Hyundai, Seat, Alfa Romeo, Abarth and Skoda.

At Johnsons Cars, we maintain the highest standards of professionalism and integrity at all times and recruit to deliver excellence in customer service with our expertise and enthusiasm. We have a fantastic opportunity available across our network and are looking for motivated, enthusiastic and committed individuals to join our team.

We require a Service Manager of the highest calibre to join our busy Aftersales Department at our Skoda Dealership in Birmingham. We offer a superb opportunity to the right person who is able to demonstrate a successful and stable track record (ideally within the automotive industry although not necessary as full training will be provided).

Role and Responsibilities:

  • Ensure accurate recording of all daily operating controls and KPIs
  • Make sure premises, tools, equipment and other dealership assets are controlled and used effectively
  • Ensure all materials purchased are adequately controlled
  • Be certain that maximum efficiency and profitability whilst providing a high level of customer satisfaction
  • Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets
  • Establish and maintain training needs analysis to provide satisfactory levels of knowledge, skill, job satisfaction and cost-effective development of key Aftersales personnel
  • Control resources and utilise assets and maximise profitability through effective sale of labour, parts, accessories, lubricants and other products and services

The ideal candidate will:

  • Have excellent technical knowledge gained in retail motor industry as well as previous management experience in similar role
  • Be qualified and have a technical, professional ad engineering qualifications
  • Must be numerate and articulate with outstanding communication and leadership skills
  • Have knowledge of vehicle design, manufacture and legislation
  • A full driving licence is a pre-requisite
  • Excellent customer handling skills

The successful applicant will be highly motivated, efficient and organised. You must be used to working in a competitive and process driven environment and possess excellent communication and customer handling skills.

This position is within a busy service environment, as such you will be provided with a competitive remuneration package, with a £48k realistic and uncapped OTE, vehicle as well as industry leading product and manufacturer training.This is a fulltime position with 20 days paid annual leave, increasing to 25 with longevity of service.

Are you frustrated at being unable to realise your full potential in your current role? If so, and you feel up to the challenge and have the relevant experience and ability we are looking for APPLY TODAY!


Working Hours
Location Johnsons Skoda Birmingham
Salary £48k OTE
Closing Date 16/07/2017
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