Johnsons Cars are one of the UK’s leading independent Franchise
Dealership Networks, with 52 multi-award winning Dealerships across the
UK. Established in 1999 we have grown rapidly to represent a variety of
global car manufacturers with 17 marques in total ranging from
Volkswagen to Volvo, Honda, Toyota, Lexus and Mazda to Fiat, Fiat
Professional, Jeep, Hyundai, Seat, Alfa Romeo, Abarth, Skoda, Suzuki and Ford.
At Johnsons Cars, we maintain the highest standards of
professionalism and integrity at all times and recruit to deliver
excellence in customer service with our expertise and enthusiasm. We
have a fantastic opportunity available across our network and are
looking for motivated, enthusiastic and committed individuals to join
We require a Retail Manager of the highest calibre for our busy Johnsons Suzuki in Bilston.
We offer a superb opportunity to the right person who is able to
demonstrate a successful and stable track record (ideally within the
automotive industry although not necessary as full training will be
Role and Responsibilities:
- To provide the highest levels of customer service by
providing a knowledgeable, courteous, responsive and efficient
service, projecting the quality image of both brands and the
- To ensure all customer expectations and requirements are exceeded throughout the interactive experience
customer’s relationship throughout the process, managing the
order, administration (Invoicing, Tax etc..), stock and car
preparation after your customers have concluded the sales process
with the Dealership Sales Team
The ideal candidate will:
- Have extensive experience in a Customer Management
environment, either in a managerial position in a retail experience
(high street sales manager, floor manager or similar) or in a
retail or corporate customer account management environment (B2B or
B2C is fine).
- Alternatively, we are interested in speaking
to candidates from the Retail Automotive Industry who feel they
have the right skill sets for this position.
- Be focussed on
delivering the highest standards of customer service and have a
real enthusiasm for the technologies and product range from
- Ideally hold a minimum of 12 months,
successful track record in a customer facing, target driven sales
environment (however not essential as full training will be provided).
- Be exceptionally organised and process driven, with the ability to manage a wide range of administrative tasks.
- Hold a valid UK driving licence.
successful applicant will be highly motivated, efficient and organised.
You must be used to working in a competitive and process driven
environment and possess excellent communication, administration and
customer handling skills.