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Volkswagen Service Administrator

Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 55 multi-award winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 17 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Fiat Professional, Jeep, Hyundai, Seat, Alfa Romeo, Abarth, Skoda, Suzuki and Ford.

At Johnsons Cars, we maintain the highest standards of professionalism and integrity at all times and recruits to deliver excellence in customer service with our expertise and enthusiasm. We have a fantastic opportunity available across our network and are looking for motivated, enthusiastic and committed individuals to join our team.

We require a Service Administrator of the highest calibre to join our busy office at our Volkswagen Dealership in Birmingham. We offer a superb opportunity to the right person who is able to demonstrate an aptitude to learn and a keenness to develop a rewarding career within the Automotive industry.

This role would suit a Service Administrator ideally with ADP/Kerridge experience but training will be given.

Duties will include:

  • Raising service invoices
  • Liaising with Service Manager and Technicians
  • Data entry onto Word and Excel
  • Maintaining and building client relationships
  • General administration and office support

The ideal candidate will:

  • Have previous automotive Service administration experience (desirable but not essential)
  • Be able to work both independently and as part of a team
  • Be numerate and pay attention to detail
  • Have exceptional customer service and people skills

Good administration skills along with an excellent telephone manner are essential.

Ref: JC917

Working Hours
Location Johnsons Volkswagen Birmingham
Salary COMPETITIVE
Benefits
Closing Date 25/02/2022
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