Johnsons Cars are one of the UK’s leading
independent Franchise Dealership Networks, with 51 multi-award winning
Dealerships across the UK. Established in 1999 we have grown rapidly to
represent a variety of global car manufacturers with 16 marques in total
ranging from Volkswagen to Jeep, Fiat Professional, Volvo, Honda, Toyota, Lexus
and Mazda to Fiat, Hyundai, Seat, Alfa Romeo, Abarth, Skoda and Ford.
At Johnsons Cars, we maintain the highest standards of professionalism and integrity at all times and recruit to deliver excellence in customer service with our expertise and enthusiasm. We have a fantastic opportunity available across our network and are looking for motivated, enthusiastic and committed individuals to join our team.
An exciting opportunity has arisen to join a fantastic dealership as a Service Advisor in Stafford.
Previous experience in a service advisor position or similar is essential as you will be the first point of contact for the Service Department, and as such you need to have an excellent level of communication and presentation. You will possess exceptional organisational skills, confidence and be computer literate as all systems are computer based.
Booking customers vehicles into the Service Department both over the phone and face to face will require your communication skills to be exemplary. You will also be responsible for explaining the repair process and cost breakdown whilst building customer relations and delivering a fantastic level of Customer Service.