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When it comes to aftersales, we know a lot of garages like to use smoke and mirrors to confuse and take advantage of customers. At Johnsons SEAT, we like to make it as clear and transparent as possible. That’s why we offer simple and easy to understand fixed price servicing, try to explain the work that we will carry out, as well as providing a clear record of the work we have carried out after you’ve come to visit us. We do this, so you have all the information you need to make decisions about your car. As the saying goes, ‘honesty is the best policy’.
Our service advisors will always be happy to take the time to talk to customers and answer any of the questions you may have. One of the most common things we’re asked is “what does a service actually include?” so we’ve put this helpful table together so you can clearly see the main points.
A SEAT Service offers the best level of maintenance for your SEAT. All of our technicians are SEAT trained meaning they are best placed to be taking care of you vehicle. We also only use genuine SEAT parts which come with a 2 year warranty and keeps your vehicle to manufacturer specification.
We don’t just take care of your car, we also take care of you. The option for us to collect and deliver your car is available as is the choice of a courtesy and loan car^. Finally, when you get your car back, it will come with a video report as well as a complimentary wash and vacuum so your car not only looks like it’s been looked after, you can see it has been.
| 1st year or first 10,000 miles | 2nd year or first 20,000 miles | Minor Service - years 3-15 (every 12 months/10,000 miles) | Major Service - years 3-15 (every 24 months/20,000 miles) | |
| Car serviced to SEAT UK's recommendations (includes Warranty requirements for years 1 and 2) | ✓ | ✓ | ✓ | ✓ |
| Premium synthetic oil change | ✓ | ✓ | ✓ | ✓ |
| Change oil filter | ✓ | ✓ | ✓ | ✓ |
| Change fuel filter (diesel engines where required) | ✓ | |||
| Comprehensive vehicle inspection and report | ✓ | ✓ | ✓ | ✓ |
| Check and top up screenwash and antifreeze | ✓ | ✓ | ✓ | ✓ |
| Check for outstanding vehicle safety, software and product enhancements from SEAT's database | ✓ | ✓ | ✓ | ✓ |
| Vehicle fault memory check and report | ✓ | ✓ | ✓ | ✓ |
| Air filter replacement (where required) | ✓ | |||
| Pollen filter replacement (where required) | ✓ | ✓ | ✓ | |
| Check suspension system | ✓ | ✓ | ✓ | ✓ |
| Check and adjust tension of drive belts | ✓ | ✓ | ✓ | |
| Full inspection of braking system | ✓ | |||
| Replace spark plugs (petrol engines) | ✓ | |||
| Check heating/air conditioning operation | ✓ | ✓ | ✓ | |
| Reset service interval display | ✓ | ✓ | ✓ | ✓ |
| Vehicle road test | ✓ | ✓ | ✓ | ✓ |
| SEAT stamp in service book | ✓ | ✓ | ✓ | ✓ |
| Courtesy wash and vacuum | ✓ | ✓ | ✓ | ✓ |
Terms and Conditions: This page is information only and specific vehicles may have specific servicing requirements. All prices (where applicable) inclusive of parts, oil, labour and VAT and come with two year parts warranty (excludes wear and tear items), cambelt kit comes with a five year warranty.
Whatever your question or feedback we are here to help. So please feel free to contact us.
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Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
Johnsons Cars Limited is authorised and regulated by the Financial Conduct Authority (FCA) (our registration number is 688450. Permitted activities include acting as a credit broker not a lender.
As an FCA regulated credit broker we can introduce you to a selected group of lenders / brokers (see below) who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Volkswagen Financial Services (UK) Limited, Evolution Funding Limited, Santander Consumer (UK) plc, Honda Finance Europe PLC, CA Auto Finance UK Ltd, Suzuki Financial Services Limited, Volkswagen Financial Services (UK) Limited, Hyundai Capital UK Limited, Stellantis Financial Services Uk Limited, Toyota Financial Services (UK) PLC, FCE Bank Plc,
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. we will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow).
Unless we consider it to be inappropriate given your personal circumstances, for certain vehicles e.g. New, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributions. If they are unable to make you an offer of finance, or the vehicle is not one that we would normally place with them we will introduce you to other lenders on our panel. The lender we introduce you to and available rates will depend upon a number of factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. View our full finance disclosure.
