Our workshops and sales departments are fully OPEN. Following the latest government guidance, it is no longer required to wear face coverings whilst on our dealership premises.
We will continue to hand sanitise and retain screens where our staff are in face-to-face situations.
Customers are welcome in our Showrooms and Service departments but for those that prefer to interact with us remotely, we continue to remain open online and over the phone, offering a collection and delivery service for both sales* and aftersales** customers.
can find more details of the opening hours of different departments and our contact details on
our locations page.
While we always recommend an appointment, they are only required for Test Drives.
Showrooms have been rearranged to allow for more open space with a more spread out waiting area. Consequently, we have removed the requirement for social distancing along with floor markers and directional signage apart from in areas which are busy and space restricted.
Hand sanitiser is available in all of our dealerships. We will unfortunately not be offering handshakes but will greet you in our normal friendly manner
Cars and open areas are cleaned on a regular basis. Cars are unlocked for viewing by customers.
Following updated Government guidance, Customers are no longer required to wear face coverings within our premises. This includes customers who are in our showrooms, service reception and waiting areas, and at our parts counters. If you prefer to continue wearing a face covering whilst on our premises please remember to bring it along with you.
Showrooms are fully open. We also continue to be available online, via email and live chat, and the phone to help with any enquiries. If you would like to visit us, we would recommend an appointment but they are only required if you would like a test drive.
We can supply a personalised recorded or a live, interactive video tour of the vehicle you’re interested in. If you wish to part-exchange your car, by electing for the live video tour you will also be able to show us your vehicle and give us an opportunity to provide a guide valuation.
Test drives are available, via appointment only. These will be unaccompanied to ensure social distancing. This will require further security checks prior to the vehicle being test driven so will only be offered if booked in advance. The vehicle will be cleaned before and after the test drive and will have protective covers. Due to the extra insurance requirements, we cannot guarantee that performance vehicles will be available to test drive.
We recognise that some customers would prefer that the test drive is accompanied due to unfamiliarity with the vehicle and/or area. In such situations, we are able to offer these subject to availability and as conditions allow.
In the current environment, for all test drive requests we prefer to have 24 hours' notice to allow for preparation and cleaning of the vehicle. We are able to fast track appointments in a shorter timescale subject to determining the availability of the vehicle and staff on site.
For unaccompanied test drives we require stricter measures for our insurance. This includes having a full UK driving licence for at least 12 months and being aged 25 and over.
If you require an accompanied test drive we are able to offer subject to availability and as conditions allows. Please let us know on booking. There is no age restriction on accompanied test drives. Subject to insurance and identity checks, and a licence must have been held for minimum 12 months.
If looking at a new or used car, you can reserve it online for a £99 refundable deposit. We will then hold this car to arrange a suitable time to view if required.
If you wish to proceed to the purchase of your desired car all documents, including finance agreements, can be signed remotely as part of our "click and collect" process*. This may be able to all be done electronically or via the post without the need for face to face contact.
Where possible we prefer payments to be made electronically rather than in cash.
Whether bought online or at the showroom, you have the option to collect your car from inside or outside the showroom.
Alternatively, you have the option for us to deliver to your home*
When being either collected from the Dealership or delivered, we will follow the appropriate hygiene measures and clean the car thoroughly and provide the key in a plastic bag.
So we can manage the flow of customers, we are asking all customers to make an appointment online or via the phone prior to your visit. Contact details can be found on our website by selecting the relevant location here.
We are pleased to be offering a contactless delivery and collection of your vehicle**.
If you are dropping off your car and would like us to drive you elsewhere, we will consider such requests on a case-by-case basis, subject to staff availability.
Your key will also be returned in a plastic bag. To enable us to do this, we will request you to remove your car key from any other keys or key rings before you hand it to us.
We will be offering a reduced number of courtesy cars subject to availability. This is to allow for additional cleaning.
Call 03301 280 372
Please contact your nearest Johnsons Location
Contact your nearest Fleet office either via the phone or online
We hope that you are understanding of these measures that we have put in place and respect them. These are all to reduce face-to-face contact and touch contamination.
* Click and Collect and Home Delivery. Terms and Conditions apply.
All orders completed this way have a 14 day money back guarantee.
Delivery may be subject to distance and other limitations and additional
here for more details.
**Delivery and collection for aftersales work subject to availability. May be subject to additional charges and distance limitations.