The Financial Conduct Authority (FCA)
The FCA is an independent body who regulates the financial services we provide to our customers. The details below are designed to clarify and give confidence to customers about the limited number of financial products we offer.
Products we offer
We introduce a limited number of Insurance products (Asset Protection known GAP and Smart along with Tyre and Alloy Wheel Insurance) in our sales presentations each from a single insurer.
We also work with a very limited number of lenders and will introduce customers to them where appropriate. They offer finance packages enabling customer to spread the cost of a vehicle purchase over a number of months and years. We can if requested provide a full list of lenders.
What will you pay for our services?
We charge you nothing for our services. A lender may pay us for introducing you if you proceed and take a finance product from them for the purchase of a vehicle. If you wish to know what the lender will pay us as either a fee or commission at any time in the sales process where a finance package is being considered. Please ask a member of the sales team and they will disclose the amount we will be paid.
We will charge you nothing for our service, but If you take one of the recommended insurance products we offer, we will from the price you pay make a margin.
Who regulates us?
Johnsons Cars Ltd is authorised and regulated by the Financial Conduct Authority, either as a principal or as an appointed representative.
Our permitted business is to act as a broker for consumer finance and to provide insurance distribution of non-investment insurance.
You can check this on the FCA register by visiting the FCA websiteor by contacting the FCA on 08700 111 6768 or 0300 500 8082
Johnsons Cars Ltd is a private limited company. Registered Office empire Court, Albert Street, Redditch, Worcestershire B97 4DA
What to do if you have a compliant
If you wish to register a complaint. Please contact us as follows
By email: firstname.lastname@example.org
Johnsons Cars Ltd
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.