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"I collected my new Fiat 500L from Paul Trinder at T H White this week and I have had a great experience from start to finish.
Paul had plenty of time for me, and really made me feel like a valued customer. This began with booking a test drive, where he ensured that I got to drive a vehicle that would closely resemble my intended purchase in terms of specification. Any queries that I had were met with a quick response, and I was kept informed as my vehicle was being built, transported, and delivered.
At collection, Paul spent a long time with me going through the features of my car, and has since checked in to make sure everything is still great, which it is, and to ask if I had any further queries."
Ben Keatley
"Thanks for your email!
It is absolutely fantastic and I am so so happy to have a fiat 500 back.
Thanks again for all your hard work. It was a pleasure dealing with you and TH White. I felt comfortable and happy throughout the whole process. It was so nice to deal with a dealership who understood personal circumstances and was willing to help the customer without any pressure. If you have a company feedback form or anything that can assist you then please do send it through.
All the best"
Sarah Austin
“Sorry it has taken me so long to reply but rest assured my Fiat 500 is great. I have now received the updated registration document and a road tax rebate from the MX5 I part exchanged with you. I would also like to say how pleased I was with the way I was treated by yourself; too often I have found salespeople too intent on selling what they want to sell rather than listening to the customer's needs and wants. At T.H.White I felt listened to and treated with respect. I am a very satisfied customer and will return to T.H.White in the future (I am thinking about a 500 soft top in a couple of years time). Thanks again.”
Simon Holland
"I always receive excellent service from Nigel in service. He is very helpful and professional. I have always dreaded having my car serviced, in the past is has always been a stressful experience. Nigel has changed this dramatically for me! Thank you!
I am looking at changing my car in the next month or so, Fiat will be a strong contender due to my interactions with your service department.
Please forward my thanks to Nigel also."
Besh Nijhar-Brown
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Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
Johnsons Cars Limited is authorised and regulated by the Financial Conduct Authority (FCA) (our registration number is 688450. Permitted activities include acting as a credit broker not a lender.
As an FCA regulated credit broker we can introduce you to a selected group of lenders / brokers (see below) who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Volkswagen Financial Services (UK) Limited, Evolution Funding Limited, Santander Consumer (UK) plc, Honda Finance Europe PLC, CA Auto Finance UK Ltd, Suzuki Financial Services Limited, Volkswagen Financial Services (UK) Limited, Hyundai Capital UK Limited, Stellantis Financial Services Uk Limited, Toyota Financial Services (UK) PLC, FCE Bank Plc,
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. we will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow).
Unless we consider it to be inappropriate given your personal circumstances, for certain vehicles e.g. New, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributions. If they are unable to make you an offer of finance, or the vehicle is not one that we would normally place with them we will introduce you to other lenders on our panel. The lender we introduce you to and available rates will depend upon a number of factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. View our full finance disclosure.
