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01.02.2019
Motability customers in Solihull can be assured of receiving award-winning customer service at Johnsons Mazda after the Highlands Road dealership won a regional award for its work with the Motability Car Scheme.
Johnsons Mazda Solihull was identified by Motability Operations for its work with the Motability Car Scheme. The dealership was commended for its outstanding personal approach to looking after customers and delivering high-quality reliable cars to local residents. The dedicated sales team at Johnsons Mazda were recognised for providing excellent advice, recommendations and finance information to help Motability customers find their perfect Mazda vehicle across the stylish range.
The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability Scheme’s national dealer network. The awards are judged on how a dealer delivers the scheme to its customers and are assessed by customer feedback and reviews on the dealer’s performance. All quarterly winners are automatically entered into the national awards, which are held annually.
Celebrating their Motability Dealer Award win, Stuart Hill, General Manager of Johnsons Mazda Solihull, said: “Our customers are the most important element of our business, so it is crucial that we provide them with the best possible service and facilities. Here at Johnsons Mazda, we take pride in sharing our love of driving a Mazda with our customers and we believe this starts with providing a stress-free and pleasurable car-buying journey.
“We are incredibly proud to win the Motability Dealer Award and are pleased to be recognised for our dedication to working in partnership with the Scheme, which is renowned for its high standards. We look forward to continuing our award-winning approach to customer service and to welcoming many more Motability customers through our doors in 2019.”
Peter Wilson, General Manager of Dealer Relations at Motability Operations, explains: “The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience. It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Johnsons Mazda Solihull.”
Mazda’s Motability Scheme offers people who receive the Higher Rate Mobility Component of the Disability Living Allowance (DLA) or War Pensioners' Mobility Supplement (WPMS) a brand-new car every three years. Those who receive the Enhanced Rate of the Mobility Component of Personal Independence Payment or the Armed Forces Independence Payment can also exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.
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Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
Johnsons Cars Limited is authorised and regulated by the Financial Conduct Authority (FCA) (our registration number is 688450. Permitted activities include acting as a credit broker not a lender.
As an FCA regulated credit broker we can introduce you to a selected group of lenders / brokers (see below) who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Volkswagen Financial Services (UK) Limited, Evolution Funding Limited, Santander Consumer (UK) plc, Honda Finance Europe PLC, CA Auto Finance UK Ltd, Suzuki Financial Services Limited, Volkswagen Financial Services (UK) Limited, Hyundai Capital UK Limited, Stellantis Financial Services Uk Limited, Toyota Financial Services (UK) PLC, FCE Bank Plc,
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. we will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow).
Unless we consider it to be inappropriate given your personal circumstances, for certain vehicles e.g. New, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributions. If they are unable to make you an offer of finance, or the vehicle is not one that we would normally place with them we will introduce you to other lenders on our panel. The lender we introduce you to and available rates will depend upon a number of factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. View our full finance disclosure.
