At Johnsons Volvo we strive to bring you the best quality customer service throughout your experience, whether that be purchasing a vehicle from one of our dealerships or returning to get your vehicle serviced, our team of helpful and friendly experts are here to assist you with all of your car related needs.
This is no exception when you get your vehicle serviced with Johnsons Volvo, with our authorised Volvo workshops. We guarantee that you will receive the best experience possible through an unbeatable combination of quality, reassurance and expertise.
Included within the Volvo service promise are a number of elements that will allow you to drive with a sense of ease knowing all of the details are taken care of for you, such as our alternative transportation promise where you have the option book an alternative mode of transport when your car is in for its service. Other elements include: personal service contact, health checks, a car wash with every service, free software upgrade, Volvo assistance and genuine servicing along with our price promise guarantee. Take a look below to find out more.
If you would like to speak to a member of our helpful and friendly team to discuss your options in more detail then give us a call today. Alternatively, visit one of our dealerships across the West Midlands and South West if you would like to find out more in person, or view the extensive range of Volvo cars we have available.
Personal Service Contact
We'll introduce you to your very own personal service contact who will answer any questions you may have about your car, and be there to offer advice and support if needed.
You shouldn't need to be without a car when yours is in for service. This is why we make it easy for you by always offering alternative transport solutions. Book via your personal service contact.
We connect your Volvo to our computerized diagnostics system to check that all safety systems function correctly. As part of the health check, we also check the status of the battery. Many of today's devices (such as iPods, mobile phones, navigation units etc) draw power from the battery – by checking the status we offer you peace of mind.
It's always nice with a spotlessly clean and newly-washed car, and therefore we will wash your Volvo for you every time you have it in for service at our workshop. With Volvo Service Promise, your car is not only serviced and checked on the inside, it's also clean and cared for on the outside.
Free Software Upgrade
At Volvo, we’re constantly developing and improving the software for our cars. This means that your Volvo can get a little better at every servicing, since free software updates are always included. Examples of functions or systems that can be optimised include air conditioning, engine and driver information.
Applies to all Volvo models from model year 1999 and onwards, except the Volvo C70 –05, S/V40 –03, XC/V70 –00.
In conjunction with the Volvo Genuine Service, we'll provide Volvo Assistance for one year at no extra charge. Volvo Assistance means that in case of breakdown, you can get help around the clock. Whether it's fixing a flat tyre or compensation for accommodation costs while the car is being repaired.
Regularly servicing at your authorised Volvo workshop is the best way to ensure trouble-free motoring. It is the only workshop guaranteed to offer you the unique combination of Volvo Genuine Parts, Volvo-unique methods and the expertise of specially trained Volvo technicians. We “live and breathe" Volvo, and we know the cars like our own pocket.
We will always provide real value for money and transparent pricing.Your car will receive the right service at the right time and the price you pay will be provided to you before work starts. We will also match any like for like written quote for a Volvo Service using the correct oil and Volvo genuine parts from any garage within 5 miles. Our pricing is also available online by going to our Service Price Indicator