See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
Reserving a vehicle means we’ll hold it in stock for you until you’re ready to view it in person and take a test drive. It enables you to ensure another motorist doesn’t snap it up before you’ve had chance to get behind the wheel.
You can reserve a car on the relevant detail page, with deposits starting from £99 and made via our secure payment platform. To find out more, feel free to contact us and a member of our team will be happy to answer your questions.
We will typically hold a vehicle for you for 48 hours, but can retain it for longer depending on the vehicle and your circumstances. Once you’ve placed your deposit, we’ll get in touch to arrange your test drive, and can discuss any further requirements at that time.
A deposit is required to ensure your interest in the model. Once you’ve seen it in person, there’s no pressure to purchase – if having taken a test drive you change your mind, we’ll refund the deposit in full. If you want to complete the purchase, your deposit can be used against the value of the vehicle.
Buying a second hand car is easier than ever thanks to our reserve online service. Browse through our used vehicle stock to find the ideal model, then reserve online for £99. A member of our friendly team will then contact you to arrange a test drive. Should you wish to proceed with the purchase when you visit, our friendly team will assist.
It’s possible to reserve a vehicle at one of our dealerships by speaking to a member of our team. The reserve online feature, however, is designed to enable you to do this from the comfort of your home. Deposits are taken via a secure payment gateway that uses encryption software to protect your data, so it’s completely safe.
The best used car to buy depends on your specific needs and preferences. A young motorist living in the city, for example, will have different requirements to a family of five. To explore our used car stock, browse through our current listings or contact a member of the team at your local Johnsons dealership to discuss your needs.
At Johnsons, we work hard to ensure our prices are always competitive. If, however, you’re looking to negotiate, please contact us via online enquiry form and a member of our sales team will contact you to discuss your options.
We can help you with this. One of our sales team will be able to obtain your settlement figure.
We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call.
Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.
If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.
Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our terms and conditions regarding part exchange your value will be guaranteed.
Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.
Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Our sales team will be able to help you in this scenario.