The iconic brand won the 2016 Driver Power survey, with the third generation RX luxury SUV receiving the highest rating, narrowly ahead of the current IS saloon.
Auto Express announced that Lexus has “smashed” the survey, which brings together the real-world experiences and opinions of almost 50,000 motorists. Communicating the result, it said: “A new Lexus RX was launched in 2015, but given the Japanese marque’s formidable performance, who would bet against the new version repeating the success of its predecessor, which tops our reliability chart this year.”
The NX crossover and CT premium hatchback rounded off the survey’s top 10 models. The IS is described how “it doesn’t take any prisoners when it comes to reliability”, an area where it has “forged a reputation for excellence”. The GS is celebrated for its “luxuriously appointed and high-spec’ interior” and the NX is praised for adding excellent reliability to the qualities that it shares with its larger RX sister model.
Ewan Shepherd, Lexus Director, said: “We strive to give our customers complete peace of mind when it comes to being able to rely on their car, day in, day out. Their level of satisfaction is clearly communicated in this extraordinary survey result, vindicating everything we do to deliver the highest quality in all our models. It is also significant that their opinions are in the great majority based on their experiences with our hybrid technology, confirming yet again the lasting quality and trustworthy performance of Lexus Hybrid Drive.”
Lexus was also noticed in the “best car to own” category with the IS (the top-rated car in 2015) in fourth, GS in fifth, third generation RX in sixth and second generation RX in 10th.
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