
Under the Motability Scheme, disabled people may exchange their government-funded mobility allowance to lease a new car, scooter or powered wheelchair. If you are acting on behalf of a disabled person as an appointee or nominee, you may find the following information useful.
A disabled person may name a nominee, authorised to speak to
us on their behalf. However, a nominee has no further legal rights, and the
Motability Agreement will be in the name of the customer.
Appointees have the right to collect state benefits on
behalf of the disabled person, and determine how they are used. Appointees are
assigned by the Department for Work and Pensions (DWP) or Veterans UK and are
normally a family member. An appointee may be necessary when the disabled
person is under 16 years of age, or otherwise unable to manage their own
affairs. If you are not sure of your status, you can confirm with the DWP on
0345 712 3456 or Veterans UK on 0808 191 4218.
As an appointee, you are named on the Lease Agreement for the Motability vehicle, and legally responsible on behalf of the disabled person. As such it will be your responsibility to ensure the car is used only for correct purposes and that the disabled person has open access to the car. You are also fully responsible for any outstanding financial liabilities under the Lease Agreement.
A corporate appointee is a corporate body responsible for
the collection and allocation of state benefits for the disabled person. They
are assigned by the DWP or Veterans UK and may be a charity or social services,
for example. If you are unsure whether you’re a corporate appointee, you can
confirm with the DWP directly on 0345 712 3456 or Veterans UK on 0800 191 4218.
A corporate appointee is named on the Lease Agreement for
the Motability vehicle, and legally responsible on behalf of the disabled
person. As such it will be their responsibility to ensure the car is used only
for correct purposes and that the disabled person has open access to the car. They
are also fully responsible for any outstanding financial liabilities under the
Lease Agreement.
Here at Johnsons, we understand that for some disabled people
having a carer is crucial to maintaining their lifestyle. A carer can assist a
disabled person with their choice of Motability car and application to join the
scheme. However, they are not able to lease the vehicle on behalf of the
disabled person, as they have not been assigned (as nominee or appointee) by
the DWP or Veterans UK.
Unfortunately we’re unable to discuss the Motability customer’s agreement with anyone other than the customer (due to data protection rules), unless the other party is named as a ‘nominee’ on the agreement.
The nominee form must be signed by both the Motability customer and the named nominee. For additional security, a password may be set. Appointed nominees are able to speak with us on the customers behalf and make minor amendments, including:
Whatever your question or feedback we are here to help. So please feel free to contact us.
Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
Johnsons Cars Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 688450. Permitted activities include acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. View our full finance disclosure.

