Under the Motability Scheme, disabled people may exchange their government-funded mobility allowance to lease a new car, scooter or powered wheelchair. If you are acting on behalf of a disabled person as an appointee or nominee, you may find the following information useful.
A disabled person may name a nominee, authorised to speak to
us on their behalf. However, a nominee has no further legal rights, and the
Motability Agreement will be in the name of the customer.
Appointees have the right to collect state benefits on
behalf of the disabled person, and determine how they are used. Appointees are
assigned by the Department for Work and Pensions (DWP) or Veterans UK and are
normally a family member. An appointee may be necessary when the disabled
person is under 16 years of age, or otherwise unable to manage their own
affairs. If you are not sure of your status, you can confirm with the DWP on
0345 712 3456 or Veterans UK on 0808 191 4218.
As an appointee, you are named on the Lease Agreement for the Motability vehicle, and legally responsible on behalf of the disabled person. As such it will be your responsibility to ensure the car is used only for correct purposes and that the disabled person has open access to the car. You are also fully responsible for any outstanding financial liabilities under the Lease Agreement.
A corporate appointee is a corporate body responsible for
the collection and allocation of state benefits for the disabled person. They
are assigned by the DWP or Veterans UK and may be a charity or social services,
for example. If you are unsure whether you’re a corporate appointee, you can
confirm with the DWP directly on 0345 712 3456 or Veterans UK on 0800 191 4218.
A corporate appointee is named on the Lease Agreement for
the Motability vehicle, and legally responsible on behalf of the disabled
person. As such it will be their responsibility to ensure the car is used only
for correct purposes and that the disabled person has open access to the car. They
are also fully responsible for any outstanding financial liabilities under the
Lease Agreement.
Here at Johnsons, we understand that for some disabled people
having a carer is crucial to maintaining their lifestyle. A carer can assist a
disabled person with their choice of Motability car and application to join the
scheme. However, they are not able to lease the vehicle on behalf of the
disabled person, as they have not been assigned (as nominee or appointee) by
the DWP or Veterans UK.
Unfortunately we’re unable to discuss the Motability customer’s agreement with anyone other than the customer (due to data protection rules), unless the other party is named as a ‘nominee’ on the agreement.
The nominee form must be signed by both the Motability customer and the named nominee. For additional security, a password may be set. Appointed nominees are able to speak with us on the customers behalf and make minor amendments, including:
Whatever your question or feedback we are here to help. So please feel free to contact us.
Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts. Johnsons Cars LTD is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 688450. Registered Name: Johnsons Cars Ltd. Registered Office: Empire Court, Albert Street Redditch Worcestershire B97 4DA. Registration No. 3716766 VAT Registration No. GB927551606
As an FCA regulated credit broker we can introduce you to a selected group of lenders / brokers (see below) who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Volkswagen Financial Services (UK) Limited, Evolution Funding Limited, Santander Consumer (UK) plc, Honda Finance Europe PLC, CA Auto Finance UK Ltd, Suzuki Financial Services Limited, Volkswagen Financial Services (UK) Limited, Hyundai Capital UK Limited, Stellantis Financial Services Uk Limited, Mazda Financial Services (UK) PLC, FCE Bank Plc, We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. we will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow).
Unless we consider it to be inappropriate given your personal circumstances, for certain vehicles e.g. New, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributions. If they are unable to make you an offer of finance, or the vehicle is not one that we would normally place with them we will introduce you to other lenders on our panel. The lender we introduce you to and available rates will depend upon a number of factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. View our full finance disclosure.