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To maintain optimum day-to-day performance your Motability car should be serviced regularly. Your Motability service plan covers the cost of your car’s regular service plus any further general maintenance repairs. Regular services can either be at certain times during your lease, or after your car has exceeded a set mileage.
One of our Johnsons dealerships will be assigned as your managing dealer, ready to receive your car for all servicing and maintenance.
Standard regular services will usually include:
The exact service will differ for each model. Additional checks (for example, brake pads or filters) may be performed as recommended by the manufacturer.
For any fitted adaptions (fitted as part of the Motability Managed Adaptations Programme at the start of your lease) your installer will let you know if any regular maintenance is necessary. If so, that maintenance will also be covered by your service plan.
We will contact you when a service is due. If they don’t, be sure to call them to arrange it. If your car has been well maintained throughout your lease, you may become eligible for a Good Condition Bonus.
The time needed to perform each service may vary, so to avoid waiting at the dealership you may need to arrange alternative return transport. At Johnsons, we will supply a courtesy car (provided the service or repair is booked three weeks in advance). If the courtesy car is not suitable for your needs, we’ll offer an alternative where possible.
Please ensure that your dealer records each service with an official stamp in your car’s service book after each service. Keep your car’s complete service book safe and in good condition, as in future you may need to prove the car has been properly maintained.
Whatever your question or feedback we are here to help. So please feel free to contact us.
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Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
Johnsons Cars Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 688450. Permitted activities include acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. View our full finance disclosure.
