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To maintain optimum day-to-day performance your Motability car should be serviced regularly. Your Motability service plan covers the cost of your car’s regular service plus any further general maintenance repairs. Regular services can either be at certain times during your lease, or after your car has exceeded a set mileage.
One of our Johnsons dealerships will be assigned as your managing dealer, ready to receive your car for all servicing and maintenance.
Standard regular services will usually include:
The exact service will differ for each model. Additional checks (for example, brake pads or filters) may be performed as recommended by the manufacturer.
For any fitted adaptions (fitted as part of the Motability Managed Adaptations Programme at the start of your lease) your installer will let you know if any regular maintenance is necessary. If so, that maintenance will also be covered by your service plan.
We will contact you when a service is due. If they don’t, be sure to call them to arrange it. If your car has been well maintained throughout your lease, you may become eligible for a Good Condition Bonus.
The time needed to perform each service may vary, so to avoid waiting at the dealership you may need to arrange alternative return transport. At Johnsons, we will supply a courtesy car (provided the service or repair is booked three weeks in advance). If the courtesy car is not suitable for your needs, we’ll offer an alternative where possible.
Please ensure that your dealer records each service with an official stamp in your car’s service book after each service. Keep your car’s complete service book safe and in good condition, as in future you may need to prove the car has been properly maintained.
Whatever your question or feedback we are here to help. So please feel free to contact us.
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Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
Johnsons Cars Limited is authorised and regulated by the Financial Conduct Authority (FCA) (our registration number is 688450. Permitted activities include acting as a credit broker not a lender.
As an FCA regulated credit broker we can introduce you to a selected group of lenders / brokers (see below) who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Volkswagen Financial Services (UK) Limited, Evolution Funding Limited, Santander Consumer (UK) plc, Honda Finance Europe PLC, CA Auto Finance UK Ltd, Suzuki Financial Services Limited, Volkswagen Financial Services (UK) Limited, Hyundai Capital UK Limited, Stellantis Financial Services Uk Limited, Toyota Financial Services (UK) PLC, FCE Bank Plc,
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. we will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow).
Unless we consider it to be inappropriate given your personal circumstances, for certain vehicles e.g. New, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributions. If they are unable to make you an offer of finance, or the vehicle is not one that we would normally place with them we will introduce you to other lenders on our panel. The lender we introduce you to and available rates will depend upon a number of factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. View our full finance disclosure.
