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Ensuring our customers have a good experience is a top priority for us. That’s why we offer a number of contactless, digital, and secure servicing options. From being able to make your appointment online, see service pricing information, watching your vehicle being serviced or repaired via our Video Check capability, picking and dropping off your vehicle, carrying out an Express Service, or supplying you with a courtesy car, we’re here to get you moving again with ease.
We know your time is valuable, that’s why we aim to finish any required work on your vehicle as quickly as possible, however, for times when you need your vehicle back even faster, we offer the Ford Express Service†.
Available as an option for both the Ford Scheduled Service and Ford Essential Service, our Dealers aim to complete your Express Service† in approximately 60 minutes.
You still get the full service, but to maximise efficiency, two Ford technicians work on your vehicle together. So, in the time it takes you to enjoy a coffee or a short walk, your Ford will be serviced and ready to go.
WHAT’S INCLUDED & HOW TO BOOK
| WHAT’S INCLUDED | HOW TO BOOK |
|
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KEY BENEFITS
| FAST | CONTACTLESS |
| We’ll aim to have the work completed and your vehicle returned to you within one hour. | “No touch” Collection & Delivery options give you added peace of mind. |
| CONNECTED | EFFICIENT |
| Free Wi-Fi is available in our dealerships while you wait. | Your vehicle is returned to you, no extra charge. |
SERVICE EXPERIENCE
Our aim is to make Ford servicing as contactless, convenient, and easy as possible. So, we’ve introduced a range of services to give you peace of mind while we work on your vehicle. From Online Service Booking and Express Service to contactless vehicle Collection & Delivery†. All available with any service or repair.
Ford Video Check
See what our technicians see with our free Ford Video Check, sent straight to your phone. You’ll receive a video of the
Collection & Delivery
With Collection & Delivery, we service your vehicle, while you stay at home. We’ll arrange a time that suits you, collect your vehicle and bring it back to you fully serviced
Courtesy Car
Life shouldn’t slow down because your vehicle needs servicing. That's why many Dealers offer a courtesy car. While using the Online Service Booking tool, simply choose between a courtesy car or our Collection & Delivery service. Additional charges may apply, please check with your dealer for details.
Extended Opening Hours
We understand that a busy work/life schedule can often make it difficult to visit us during normal business hours. So, many Ford Dealers have now extended their opening times to make life a little easier for you. Check with your Ford Dealer for details.
Online Service Bookings
The easiest way to book a vehicle service. Simply use the Online Service Booking tool on our website to select the type of service you wish to choose, your preferred date, time and Ford Dealer. For extra convenience, our participating dealers offer a range of options such as a courtesy car or our Collection & Delivery service.
Imagery and information shown throughout this website may not reflect latest UK specifications, colours may vary, options and/or accessories may be featured at additional cost and locations and vehicles used may be outside of the UK.
Ford policy is one of continuous product development. The right is reserved to change specifications, colours of the models and items illustrated and described on this website at any time.⁰ The identified dealer fitted accessories are carefully selected third party supplier branded accessories and may have different warranty conditions, the details of which can be obtained from your Ford Dealer.
Dealer fitted accessories are fitted after registration and could have an impact on your vehicle’s fuel consumption. The Combined Fuel Consumption and Combined CO2 Emissions (WLTP) figures do not include dealer fitted accessories.
[†]Available at participating dealers only. Ford Express Service is recommended for specific Scheduled Service intervals and all Essential Services where two technicians will aim to complete the required service within sixty minutes. Your local participating dealer can advise on eligibility based on your vehicle’s recommended servicing schedule. Any additional work identified during the service will not be completed in this time and will only be carried out when agreed by the customer at additional cost. Contact your local participating dealer for more information.
[‡]At participating dealers and may incur additional costs.
[*]At participating dealers only
Whatever your question or feedback we are here to help. So please feel free to contact us.
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Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
Johnsons Cars Limited is authorised and regulated by the Financial Conduct Authority (FCA) (our registration number is 688450. Permitted activities include acting as a credit broker not a lender.
As an FCA regulated credit broker we can introduce you to a selected group of lenders / brokers (see below) who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Volkswagen Financial Services (UK) Limited, Evolution Funding Limited, Santander Consumer (UK) plc, Honda Finance Europe PLC, CA Auto Finance UK Ltd, Suzuki Financial Services Limited, Volkswagen Financial Services (UK) Limited, Hyundai Capital UK Limited, Stellantis Financial Services Uk Limited, Toyota Financial Services (UK) PLC, FCE Bank Plc,
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. we will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow).
Unless we consider it to be inappropriate given your personal circumstances, for certain vehicles e.g. New, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributions. If they are unable to make you an offer of finance, or the vehicle is not one that we would normally place with them we will introduce you to other lenders on our panel. The lender we introduce you to and available rates will depend upon a number of factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. View our full finance disclosure.
