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We're so confident with our level of service that on completion of your Scheduled Service you'll recieve SARA, our Service Activated Roadside Assistance. A fully comprehensive roadside cover to give you complete peace of mind, *free of charge until your next scheduled service is due.
Chambers offers complete high-quality care at an affordable price from Chambers Ford. Our service promise to you is simple: you'll know the maximum amount you're going to pay – no surprises or hidden extras and we will also provide you with the added reassurance of a local price match guarantee*. And because no one knows your Ford like Chambers does, you'll have the very best people looking after your car.
Benefits of Service Activated Roadside Assistance (SARA)
| Benefit | In Detail |
| Ford Assistance is provided by a leading breakdown service provider | Ford Assistance is provided by a leading breakdown provider who has wide coverage throughout the UK. |
| UK & European Breakdown Assistance with every Scheduled Service | You will receive Ford Assistance valid from the date of service until the next Scheduled Service is due. Ford Assistance is vehicle based, which means it covers any authorised drivers. |
| 24/7 Assistance | Peace of mind, knowing that you have Ford Assistance 24 hours a day, 7 days a week in the UK and Europe, with just one phone call to 0203 564 4444. Keep your policy leaflet in the vehicle at all times and present it to the Ford Assistance patrolman in an event of a call out. |
| UK Breakdown Assistance | Ford Assistance will assist you in the event of a breakdown within the mainland UK. |
| European Breakdown Assistance and recovery | You are protected in the event of a breakdown whilst traveling in Europe. In an emergency, Ford Assistance will attend your vehicle and may at their absolute discretion provide a vehicle for the driver and legal limit of passengers to return home. |
| Assistance at Home included | If your vehicle doesn't start when you're at home you can call Ford Assistance for help. |
| Recovery to a Ford Dealer | If your vehicle can't be fixed at the roadside in a reasonable amount of time, Ford Assistance will take your vehicle to a Ford Dealer, to ensure that it receives the best care possible by Ford trained technicians, using Ford quality parts and specialist tools. Alternatively your vehicle can be taken to a destination of your choice. |
| Trailers and caravans included | Trailers and caravans on tow at the time of breakdown will be recovered along with the relevant vehicle towing them and taken to a place of safety, providing that the caravan is within the weight and height restrictions outlined in the full terms and conditions. |
| Recovery of driver and passengers | The authorised driver and passengers of the vehicle (within the legal limit of passengers) will be transported along with the vehicle or taken to a single destination. |
| Passing on messages in an emergency | Ford Assistance will ensure that you keep in touch by making a telephone call at your request and will pass on any urgent messages within the UK. |
| Load continuation (only for commercial vehicles and discretionary) | This will allow the driver of a Ford commercial vehicle to stop at the destination intended to unload the vehicle and then on to another destination to recover the vehicle. This service is at the absolute discretion of Ford Assistance. |
Ford Assistance is available with a Ford Scheduled Service and Motorcraft Minor and Major Services. All work must be completed on or prior to the 31st December 2017. Ford Assistance applies to all vehicles regardless of age or mileage, excludes fleet vehicles and is valid from the date of service until the next Scheduled Service is due. Ford Assistance applies to the serviced vehicle only, see Ford.co.uk for full terms and conditions. Ford Motor Company Limited reserves the right to change or amend the other at any time.
Whatever your question or feedback we are here to help. So please feel free to contact us.
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Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
Johnsons Cars Limited is authorised and regulated by the Financial Conduct Authority (FCA) (our registration number is 688450. Permitted activities include acting as a credit broker not a lender.
As an FCA regulated credit broker we can introduce you to a selected group of lenders / brokers (see below) who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Volkswagen Financial Services (UK) Limited, Evolution Funding Limited, Santander Consumer (UK) plc, Honda Finance Europe PLC, CA Auto Finance UK Ltd, Suzuki Financial Services Limited, Volkswagen Financial Services (UK) Limited, Hyundai Capital UK Limited, Stellantis Financial Services Uk Limited, Toyota Financial Services (UK) PLC, FCE Bank Plc,
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. we will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow).
Unless we consider it to be inappropriate given your personal circumstances, for certain vehicles e.g. New, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributions. If they are unable to make you an offer of finance, or the vehicle is not one that we would normally place with them we will introduce you to other lenders on our panel. The lender we introduce you to and available rates will depend upon a number of factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. View our full finance disclosure.
