Fleet Account Admin Manager

Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 62 multi-award winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 17 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Fiat Professional, Jeep, Hyundai, Seat, Alfa Romeo, Abarth, Skoda and Ford.

At Johnsons Cars, we maintain the highest standards of professionalism and integrity at all times and recruit to deliver excellence in customer service with our expertise and enthusiasm. We have a fantastic opportunity available across our network and are looking for motivated, enthusiastic and committed individuals to join our team.

We require a Fleet Account Manager/Administrator for our Toyota & Lexus dealership in Liverpool

Roles and responsibilities;

  • Highest levels of customer services, maintaining existing relationships with both our customers and also Lease Companies.
  • Quoting purchase prices for new vehicles and chasing up orders.
  • Ordering of Vehicles from manufacturers ordering systems.
  • Dealing with questions on vehicle specifications and options.
  • Delivery planning and fulfilment

Registration of new vehicles and invoicing

Working to SLA levels

This is an office-based role. You will be spending your days communicating with customers and lease companies via telephone, email and bespoke online systems. This position is part sales based and part administration as you will have a part in the customers journey from initial quotation, through ordering and update on progress right the way until a customer’s vehicle is ready for delivery.

The Ideal candidate will:

Be self-motivated to achieve results as part of a team but also able to think for themselves, possess excellent time management skills and have the ability to prioritise and work well under pressure.

Although training will be given in all systems, great IT skills would be a key advantage.

Motor trade experience is not essential, but a basic knowledge of vehicle makes and models would be a good start. This role would suit someone with experience in dealing with customers on a daily basis whether it be in a sales, administration or customer service setting.

Ref: JC1692

Working Hours
Location Johnsons Toyota Liverpool
Salary Basic £22,000 to £25,000 dependent on experience
Closing Date 30/09/2023
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