Trainee Customer Consultant

Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 58 multi-award winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 17 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Fiat Professional, Jeep, Hyundai, Seat, Alfa Romeo, Abarth, Skoda and Ford.

At Johnsons Cars, we maintain the highest standards of professionalism and integrity at all times and recruit to deliver excellence in customer service with our expertise and enthusiasm. We have a fantastic opportunity available across our network and are looking for motivated, enthusiastic and committed individuals to join our team.

Do you have the desire to learn about new products and technologies, have bags of confidence, ambition and self-motivation?

We require a Trainee Customer Consultant to join us at our Toyota Dealership in Southport. We offer a superb opportunity to the right person who is able to demonstrate a successful and stable track record (ideally within the automotive industry although not necessary as full training will be provided).

Joining us as a Trainee Customer Consultant offers you the opportunity to develop your career with one of the world’s most prestigious companies and work alongside some of the industry's best talent.

Role and Responsibilities:

  • To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service projecting the quality image of the brand and the Company
  • To ensure all customer expectations and requirements are exceeded
  • Take pride in their ability to deliver exceptional levels of professionalism and customer satisfaction.
  • Be focused on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever.
  • Hold a valid UK driving license.
  • Be computer literate with attention to detail
  • Work well within a team
  • Be presentable, have a professional approach and be self-motivated

The successful applicant will be highly motivated, efficient and organised. You must be used to working in a competitive and process driven environment and possess excellent communication and customer handling skills.

This position is within a busy environment, as such you will be provided with a competitive remuneration package as well as industry leading product and manufacturer training. This is a fulltime position with 23 days paid annual leave, raising to 25 with longevity of service.

Are you frustrated at being unable to realise your full potential in your current role? If so and want to be part of a successful team, feel up to the challenge and have the relevant experience and ability we are looking for you to APPLY TODAY!

Ref: JC1338

Working Hours
Location Johnsons Toyota Southport
Salary £10.42 for people aged 23 and over, £10.18 for 21- to 22-year-olds, £7.49 for 18- to 20-year-olds, and £5.28 for people under 18
Benefits Sales & Service
Closing Date 30/11/2023
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