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Volkswagen European Assistance​

Here at Johnsons Volkswagen, we’re here to help even when you’re overseas – and that’s because with your Volkswagen from us, you benefit from European Roadside Assistance.

Whether you’re travelling for business or you’re embarking on a European adventure, you can drive with confidence in the knowledge that you can count on Johnsons Volkswagen if you break down, no matter where your travels take you in Europe.

Be sure to have the following original documents with you on your travels:

  • Passport
  • High visibility jackets (at least two)
  • Set of spare car keys
  • Driving licence (including paper counterpart if photo card licence)
  • Vehicle registration document, along with letter of authority if vehicle is hired or borrowed
  • Statement of insurance or booking reference
  • International driving permit (where necessary)
  • Set of spare light bulbs and the warning triangle
  • Credit card (required if you need to take advantage of the vehicle hire benefit)
  • Check your Volkswagen Roadside Assistance details are correct
  • Motor insurance certificate/Green Card (contact your motor insurer before taking a vehicle out of the UK to find out if you need a Green Card or to upgrade to fully comprehensive insurance).

Should you need assistance, please use the following relevant numbers:

  • Volkswagen European Roadside Assistance 24-hour helpline: 00800 1330 3939

If the above contact number doesn’t work from your network, please use the following alternative to reach Volkswagen European Roadside Assistance: 0033 (0) 472 171 258