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Reserve Online in 3 Easy Steps Reserve the Volkswagen of your choice in just 3 simple steps.
Step 01 Browse We have a great range of Volkswagen models to choose from. Whether you prefer something compact like the Golf or spacious like the Touareg, start browsing today.
Step 02 Reserve Online If you see something that piques your interest, you can reserve it with a fully refundable deposit. This will secure the vehicle and ensure it’s not sold to another buyer.
Step 03 Visit Us We’ll be in touch to arrange collection at a time that suits you. The car will be ready and waiting for a final once over before you drive away happy from our forecourt.

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

What does it mean to reserve a car?

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Reserving a vehicle means we’ll hold it in stock for you until you’re ready to view it in person and take a test drive. It enables you to ensure another motorist doesn’t snap it up before you’ve had chance to get behind the wheel.

You can reserve a car on the relevant detail page, with deposits starting from £99 and made via our secure payment platform. To find out more, feel free to contact us and a member of our team will be happy to answer your questions.

How long can a car be reserved for?

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We will typically hold a vehicle for you for 48 hours, but can retain it for longer depending on the vehicle and your circumstances.Once you’ve placed your deposit, we’ll get in touch to arrange your test drive, and can discuss any further requirements at that time.

Why do car dealers ask for a deposit?

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A deposit is required to ensure your interest in the model. Once you’ve seen it in person, there’s no pressure to purchase – if having taken a test drive you change your mind, we’ll refund the deposit in full. If you want to complete the purchase, your deposit can be used against the value of the vehicle.

How do I buy a second hand car in the UK?

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Buying a second hand car is easier than ever thanks to our reserve online service. Browse through our used vehicle stock to find the ideal model, then reserve online for £99. A member of our friendly team will then contact you to arrange a test drive. Should you wish to proceed with the purchase when you visit, our friendly team will assist.

Can you reserve a car at a dealership?

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It’s possible to reserve a vehicle at one of our dealerships by speaking to a member of our team. The reserve online feature, however, is designed to enable you to do this from the comfort of your home. Deposits are taken via a secure payment gateway that uses encryption software to protect your data, so it’s completely safe.

What is the best used car to buy right now?

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The best used car to buy depends on your specific needs and preferences. A young motorist living in the city, for example, will have different requirements to a family of five. To explore our used car stock, browse through our current listings or contact a member of the team at your local Johnsons dealership to discuss your needs.

Can you negotiate online car prices?

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At Johnsons, we work hard to ensure our prices are always competitive. If, however, you’re looking to negotiate, please contact us via online enquiry form and a member of our sales team will contact you to discuss your options.

Finance

How do I get my finance settlement?

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We can help you with this. One of our sales team will be able to obtain your settlement figure.

I have some questions regarding financing my purchase who should I speak to?

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We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call.

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

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Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.

What happens if my part exchange is worth more than the car I want to purchase?

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If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.

Is the valuation you give me for my part exchange guaranteed?

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Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our terms and conditions regarding part exchange your value will be guaranteed.

Can I remove my part exchange from your order at any time?

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Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.

Can I part exchange two vehicles as part of my order?

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Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Our sales team will be able to help you in this scenario.